Beyond Boundaries Corporate and Professional Coaching

Expand your personal &
    professional horizons with
       Beyond Boundaries coaching
Credible, Cost-Effective and Results-Driven
Coaching FAQ's

Frequently Asked Questions

You are about to experience a new way of learning and moving forward with your personal and professional goals. To get the most out of the coaching experience, read the following information. It will give you an understanding of what coaching is all about.

What is coaching?
How does the Coaching Process Work?
How does coaching differ from training, counselling, therapy and mentoring?
When would you use it?
What is the benefit of writing during a coaching session?

What is coaching?
Coaching is a collaborative relationship between equals based on the value and expression of mutual respect between coach and client. It is a client-centred process, which addresses issues specific to that client at a particular moment in time - just in time and at the point of readiness. Coaching starts wherever the client wishes to start.

Coaching begins with the premise that people have the answers to their own issues and it's the coach's responsibility to ask the questions that elicit those answers. The right questions enable a client to draw on their own resources and, for the most part, come up with their own solutions and action plans. This is key - rather than giving advice, coaching draws out and builds on what the client already knows.

For example, a recent client usually responded negatively to employees when they came to him 'out of the blue' with a suggestion or request. Coaching uncovered his need for information and time to determine whether their projects/suggestions had merit. We worked on strategies, which included defining his needs as well as becoming more comfortable in handling 'surprises'.

How does the Coaching Process Work?

Setting the Structure - Typically the coaching process starts with the coach and the client defining their roles, responsibilities, and guidelines including number and length of sessions, cancellation and rebooking.

Identifying Target Goals and Objectives - The coach and client may also establish a contract (usually written) outlining exactly what the client wants to change or do differently. Usually no more that three or four goals would be identified for the first coaching contract . Having a contract allows both parties to link each session back to the contract to ensure they are on track.

Assessment & Awareness - Each goal or objective is tackled by the coach and client and they collaborate to understand what is working and what isn't.

Focusing on one Issue at a Time - Issues are selected by the client.

Creating a Plan of Action - Actions and strategies are usually co-created, specific and the client is accountable to complete them prior to the next coaching session.

Evaluating Progress - Each session begins with a review of strategies and skills practiced. The end of each session includes a link to goals and objectives to ensure you are on track.

How does coaching differ from training, counselling, therapy and mentoring?
Training typically provides a broader array of information, which may or may not have application for each participant.

Counselling presupposes that the client doesn't have the answers and goes to an 'expert' for advice, instruction or direction. (Some counselling will happen in the coaching arena.)

Therapy is the process of understanding why we do or don't do what we do.

Mentoring is the use of a highly experienced 'advisor' who offers guidance, advice and the voice of experience.

When would you use it?

Coaching helps people manage the transition from old ways to new. Use it anytime you need clarity regarding issues of intensity or to learn or change ways of working. Use it in any situation where you want to change the way you do something. Involving people in the change process increases their commitment to making it happen. Studies have shown that people perform more than 66 percent better after coaching than if they had just taken a course.

For example, if an organization is going through major changes like mergers, downsizing, doing more with less, etc., coaching will assist people in adapting to change much faster.

What is the benefit of writing during a coaching session?
To shift perspective. When you feel confused or worried thinking styles change reducing ability to problem solve. Writing things down increases awareness and helps you maintain a non-stressed thinking style.

To support change. Documentation is the best way to reach the point where you take action and maintain and sustain your efforts.

To record growth. Writing is a safe, private way to get to know yourself. It enables you to get to the core of issues much faster. People are often surprised at what they write and how quickly they can see possible solutions.

To enhance wellbeing. Dr. James Pennebaker, author of 'Opening Up the Healing Power of Confiding in Others' has studied the impact of writing on health. One hour of writing increases our immune system functioning for up to six weeks.

Whether you manage people or are part of a team, giving feedback is absolutely
crucial. People want to know two things - when they are doing a good job and how
they might do better. Learn how to capitalize on tried and true methods to become
adept with bosses, co-workers and clients.

What you need to bring to the coaching session?
A readiness to learn, share and consider options
Openness, curiosity and willingness to try new ways of doing things



 Copyright © 2004 Beyond Boundaries Inc.  Privacy Statement Site Map