Frequently Asked Questions
about to experience a new way of learning
and moving forward with your personal and
professional goals. To get the most out of
the coaching experience, read the following
information. It will give you an understanding
of what coaching is all about.
Coaching is a collaborative relationship
between equals based on the value and expression of
mutual respect between coach and client. It is a client-centred
process, which addresses issues specific to that client
at a particular moment in time - just in time and at
the point of readiness. Coaching starts wherever the
client wishes to start.
Coaching begins with the premise that people have the
answers to their own issues and it's the coach's responsibility
to ask the questions that elicit those answers. The
right questions enable a client to draw on their own
resources and, for the most part, come up with their
own solutions and action plans. This is key - rather
than giving advice, coaching draws out and builds on
what the client already knows.
For example, a recent client usually responded negatively
to employees when they came to him 'out of the blue'
with a suggestion or request. Coaching uncovered his
need for information and time to determine whether their
projects/suggestions had merit. We worked on strategies,
which included defining his needs as well as becoming
more comfortable in handling 'surprises'.
How does the Coaching Process Work?